CEU, FAQ, and Registration

SOOAR REGISTRATION POLICIES AND FAQS

Please find all our policies and guidelines for participation/attendance below. Many are related to the many frequently asked questions we receive and we hope this directory will help answer any questions you may have.

We encourage you to contact us if your answer is not covered or you need personal assistance.

Please Note: It is the responsibility of the participant to seek approval for certification. While many states/agencies do accept our training programs, we realize that as requirements change, we must insist that all participants check with their local certification board before registering and attending a training.

REGISTRATION POLICIES AND FAQS

If you miss any portion of a Training, for any reason, you need to speak with your Authorized Facilitator immediately. It is up to the Facilitators' discretion how the material missed may be made up and this may include a make up of time missed at an upcoming class. CE Awards will be held until the missed time has been completed to the Facilitator's satisfaction. SOOAR cannot award partial CEs.

SOOAR reserves the right to cancel or reschedule any training program for any reason, including canceling a training program that does not meet minimum registration requirements or canceling a training program due to inclement weather. If SOOAR cancels a training program, paid registrants will be given full refunds. Rescheduled training program information will be sent out to all participants.

If you have registered for a SOOAR Training Program and traveling may be hazardous on the day of the training program, please use your own judgment when deciding to attend. Those who cannot attend a training program because of inclement weather should contact the SOOAR office and refund decisions will be made on an individual basis.

Continuing Education Credits are offered for all adult trainings through the Michigan Certification Board of Addiction Professionals. In order to qualify for full credit participants must attend each session in full and complete any required assignments, daily self-paced home(pre)work, and other task which will be provided prior to the beginning of class. Partial credit cannot be awarded. Missed days will need to be made up. All self-paced work must be completed and submitted by the end of the class.

SOOAR relies on accurate attendance counts to make important arrangements for our Training Programs. If an attendee needs to withdraw from a training program, they must inform us in writing via email. Refunds will be available for cancellations within two weeks of the training program. No exceptions. Please take this into account when you sign up for a training program. If you have canceled ahead of that time frame, but have received training materials, your refund will be less than the amount of materials.

We cannot refund payments made by credit/debit cards regardless of when you cancel your training. We can only offer a credit towards a future offering.

You may request to be added to another training date instead of canceling. Please contact info@sooar-nonprofit.org for any questions regarding a refund or a change in training date.

SOOAR uses Zoom for all delivery of our online offerings. We insist that all attendees have access to a laptop/desktop computer, microphone, headset and webcam. You will be required to be on camera at all times - no exceptions.

We cannot allow the use of smartphones as they have limited capabilities to use the platform for our intended training purposes. It is advised to test your connection ahead of time to ensure your equipment is working properly.

As space is extremely limited for online trainings, SOOAR will not refund registration fees outside our usual policy. It is the responsibility of the participant to check their equipment/connection ahead of time. The SOOAR staff will not have time during a session to troubleshoot computer issues and may need to move you to a future session.

Additional items of note: SOOAR offerings are highly interactive - even in an online setting. We utilize the chat feature, breakout rooms, polls, etc. As such we award CE credits based on your active participation. We will not allow the training to be completed while you are driving, or any other task that takes your attention away from the training content. If we determine that you are unable to attend in full, SOOAR Staff will connect with you to make other arrangements for completion.

Attendee consents to each and every use by SOOAR, and all of its officers, employees and agents of 1) each photograph, videotape or other likeness of attendee taken/recorded, and/or 2) comments provided in interviews. Such uses may include, but are not limited to, use in a publication, newspaper, advertisement, website, videotape, television show, or other publication or recording. Attendee also waives any right to compensation for such uses, or to inspect or approve the uses beforehand. Attendee releases SOOAR, its legal representatives, and all persons acting under its permission or authority, from any liability for any blurring, distortion, optical illusion, or use in composite form that may occur or be produced, as well as any publication or uses thereof.

Attendee agrees that they shall comply with all applicable safety, security, and other policies and procedures of the organization(s), institution(s), and/or venue(s) hosting the SOOAR Training Program for which they are registered as are generally applicable to all guests or invitees of such organization(s), institution(s), and/or venue(s) or as are specifically applicable to SOOAR registrants. Attendee acknowledges and agrees that SOOAR may not provide me notice of all policies and procedures that may apply and that the availability of such policies and procedures is controlled by, and inquiries should be addressed directly to, such organization(s), institution(s), and/or venue(s).

All Live and Online Trainings are meant for SOOAR registrants only. Attendee understands and agrees that they may not bring any guests, including, without limitation, any family members, friends, children or minors, to any part of the SOOAR Training Program for which they are registered. Additionally, attendee are not permitted to forward links for the virtual classroom or share those links with anyone who has not registered for this event. This includes sharing your screen with another person who has not registered for the event. Please respect your fellow registrants’ privacy. Do not record, take screenshots, or post anything that occurs in the Virtual Classroom.

CEU, FAQ, and Registration

SOOAR REGISTRATION POLICIES AND FAQS

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REGISTRATION POLICIES AND FAQS